RightNow Social Experience offers a two-pronged approach to the social web!
First, RightNow Cloud Monitor allows you to monitor conversations on Twitter, YouTube, RSS feeds, your Facebook fan page, and other social channels, and then helps you respond quickly and appropriately.
Second, RightNow communities enable you to integrate social media as a seamless part of your overall brand strategy. Together, they allow you to engage your customers in authentic conversations that increase customer satisfaction, build loyalty, and drive your business goals.
p.s. the TRIPLE A team pays!
.... $AMZN + $AAPL + $AKAM = AAA
4 comments:
RightNow CX for Facebook can help you extend your customer experience strategy to one of the world’s most popular and fastest-growing social networks. The application gives consumers multiple options for interacting with your organization—including self-service, crowd-service, and agent-assisted service—directly from a customer service tab on your Facebook page.
$AAPL
312.49
+5.76 (1.88%)
... remember the whole $NFLX $AKAM $LLNW $LVLT thang ...
50.00
+0.47 (0.95%)
AKAM!
RNOW
25.70
+0.40 (1.56%)
After Hours: 25.72 +0.01 (0.04%)
Nov 24, 4:29PM EST
AMZN
177.25
+9.05 (5.38%)
AAPL
314.80
+6.07 (1.96%)
AKAM
51.06
+2.18 (4.46%)
.. bot $OVTI today. iPad camera, etc .. 29.78+0.79 (2.73%)
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